Service innovation in developing economies : evidence from Latin-American and Caribbean countries

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dc.contributor.authorRubalcaba, Luis
dc.contributor.authorAboal, Diego
dc.contributor.authorGarda, Paula
dc.date.accessioned2014-04-07T19:31:12Z
dc.date.available2014-04-07T19:31:12Z
dc.date.issued2013
dc.description.abstractService innovation is becoming a crucial issue for developing economies, not only for growth but also for social inclusion. This paper proposes an analytical framework to understand key aspects of service innovation in developing economies and presents new evidence on its characteristics and links with economic and social outcomes. The paper is based on evidence from IDRC-funded case studies on services innovation performed in 6 different LAC countries (Argentina, Chile, Brazil, Uruguay, Costa Rica and Jamaica) and 9 sectors (tourism, software-TIC, outsourcing, mining, logistics, retail, creative services, sport services, and biotech services). Results reveal the importance of specificities in service innovation and suggest some policy implications.en
dc.formatTexten
dc.format.extent1 digital file (38 p. : ill.)en
dc.format.mimetypeApplication/pdf
dc.identifier.urihttp://hdl.handle.net/10625/52560
dc.identifier.urihttp://www.tandfonline.com/doi/full/10.1080/00220388.2015.1093118
dc.language.isoen
dc.subjectSERVICE INNOVATIONen
dc.subjectDEVELOPING ECONOMIESen
dc.subjectINNOVATION POLICYen
dc.subjectSERVICE INDUSTRYen
dc.subjectSMALL ENTERPRISESen
dc.subjectECONOMIC ASPECTSen
dc.subjectINNOVATIONen
dc.subjectGOVERNMENT POLICYen
dc.subjectLATIN AMERICAen
dc.subjectCARIBBEANen
dc.titleService innovation in developing economies : evidence from Latin-American and Caribbean countriesen
dc.typeDocumenten
idrc.dspace.accessIDRC Onlyen
idrc.noaccessDue to copyright restrictions the full text of this research output is not available in the IDRC Digital Library or by request from the IDRC Library. / Compte tenu des restrictions relatives au droit d'auteur, le texte intégral de cet extrant de recherche n'est pas accessible dans la Bibliothèque numérique du CRDI, et il n'est pas possible d'en faire la demande à la Bibliothéque du CRDI.en
idrc.project.number106966
idrc.project.titlePromoting Innovation in the Services Sector: Toward Productivity and Competitivenessen
idrc.recordsserver.bcsnumberIC01-4807-20
idrc.rims.adhocgroupIDRC SUPPORTEDen

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