Empowering regulators to protect consumer rights in the ICT sector : concluding workshop, Kigali, 10 December 2010

dc.contributor.author	Lewis, Charley
dc.date.accessioned	2011-07-26T13:07:21Z
dc.date.available	2011-07-26T13:07:21Z
dc.date.issued	2010
dc.description.abstract	Many consumers in Africa are illiterate, uninformed, poor and disempowered which reinforces the asymmetry of power between operators and customers. The Rwanda Utilities Regulatory Agency (RURA) established a cross-sectoral Consumer Affairs Directorate to promote & protect the interest of consumers (2008). The presentation reviews activities in the area of telecommunications regulation in Rwanda, as well as promoting best practices.	en
dc.format	Text	en
dc.format.extent	1 digital file (10 p. : ill.)	en
dc.identifier.uri	http://hdl.handle.net/10625/46621
dc.language.iso	en
dc.publisher	LINK Centre, University of the Witwatersrand, Johannesburg, ZA	en
dc.subject	CONSUMER DEMAND	en
dc.subject	CONSUMER PROTECTION	en
dc.subject	CONSUMER POLICY	en
dc.subject	TELECOMMUNICATIONS	en
dc.subject	ICT SECTOR	en
dc.subject	ICT REGULATIONS	en
dc.subject	EMPOWERING REGULATORS	en
dc.subject	TELECOM REGULATION	en
dc.subject	SOUTH OF SAHARA	en
dc.subject	REGULATION	en
dc.title	Empowering regulators to protect consumer rights in the ICT sector : concluding workshop, Kigali, 10 December 2010	en
dc.type	Presentation	en
idrc.dspace.access	IDRC Only	en
idrc.project.number	104483
idrc.rims.adhocgroup	IDRC SUPPORTED	en

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