IDRC research programme on consumers rights in the ICT sector : consumer rights - an African perspective

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dc.contributor.authorGross, Isabelle
dc.date.accessioned2011-07-22T20:08:43Z
dc.date.available2011-07-22T20:08:43Z
dc.date.issued2010
dc.descriptionMeeting: Consumers Rights Workshop, 9th December 2010, MUen
dc.description.abstractPrevious research for this programme made a number of specific recommendations with both policy and regulatory implications and concluded that there were three clear issues that affected consumers adversely in the ICT sector: price of service; quality of service; and access to service. This second stage of research will cover African regulators in five countries: Ethiopia, Kenya, Mauritius, Rwanda and Zambia. The presentation outlines current regulation of the sector in terms of consumer rights.en
dc.formatTexten
dc.format.extent1 digital file (9 p. : ill.)en
dc.identifier.urihttp://hdl.handle.net/10625/46613
dc.language.isoen
dc.publisherBalancing Act, London, GBen
dc.subjectCONSUMER DEMANDen
dc.subjectCONSUMER PROTECTIONen
dc.subjectCONSUMER RIGHTSen
dc.subjectADVOCACYen
dc.subjectTELECOM REGULATIONSen
dc.subjectSOUTH OF SAHARAen
dc.subjectICT SECTORen
dc.titleIDRC research programme on consumers rights in the ICT sector : consumer rights - an African perspectiveen
dc.typePresentationen
idrc.copyright.oapermissionsourceMGC signed post January 2008en
idrc.dspace.accessOpen Accessen
idrc.project.number104483
idrc.project.titleConsumer Rights in the ICT Sector in Eastern and Southern Africaen
idrc.rims.adhocgroupIDRC SUPPORTEDen

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IDRC Research Results / Résultats de recherches du CRDI
2010-2019 / Années 2010-2019
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