Mukamurera, VénérandeRwanda Utilities Regulatory Agency2011-07-222011-07-222011http://hdl.handle.net/10625/46612This presentation by the Rwanda Utilities Regulatory Agency (RURA) outlines their mandate and consumer protection services. The United Nations Guidelines for Consumer Protection were adopted by the UN General Assembly (1985). The presentation provides information on RURA activities and initiatives.Text1 digital file (9 p. : ill.)enCONSUMER DEMANDCONSUMER PROTECTIONCONSUMER POLICYADVOCACYREGULATORY ACCOUNTABILITYTELECOMMUNICATIONS INDUSTRYRWANDASOUTH OF SAHARAPresentation