Paula Bortoletto, AnaGiuberti Coutinho, JanineLonghi, LorenzaInstituto Brasileiro de Defesa do Consumidor2023-01-132023-01-132022-03http://hdl.handle.net/10625/61735Portuguese version available in IDRC Digital Library : Relatório anual 2021–2022application/pdfesInstitution Annual Report