Sly, M.2007-11-131993-04-012007-11-131993http://hdl.handle.net/10625/20347Meeting: Special Libraries Association, Annual Conference, 84th, 5-10 June 1993, Cincinnati, OH, USText1 digital file (p. 103-113)application/pdfenDATA RETRIEVALINFORMATION USERSACCESS TO INFORMATIONIDRCLIBRARIESLIBRARY AUTOMATIONREFERENCE SERVICESRESEARCHConference Paper