Navarette, Juan2020-03-132020-03-132020-02-29http://hdl.handle.net/10625/58648This document presents Fundación Capital’s insights from the LISTA pilot in Haiti. LISTA is a financial education app that helps users develop and reinforce financial capabilities in areas including budgeting, saving and responsible borrowing. The pilot succeeded in achieving high levels of engagement among clients. For Action pour la Coopération avec la Micro Entreprise (ACME) loan advisors, it was their first experience using an app as a training tool. Loan advisors and clients were surprised by the effectiveness of tablets as training tools. Designing and developing training solutions is an important step for building financial capabilities.application/pdfenLATIN AMERICA AND THE CARIBBEANHAITIFINANCIAL INCLUSIONBANKINGLOCAL LEVELPARTNERSHIPSTRAINING METHODSCOMPUTER APPLICATIONSFINANCIAL SERVICESWEST INDIESPolicy Brief