Carment, DavidSchnabel, Albrecht2007-11-132003-09-112007-11-132003http://hdl.handle.net/10625/31586https://collections.unu.edu/eserv/UNU:2431/ebrary9789280810813.pdf1 digital file (p. 11-25)Application/pdfenCONFLICT RESOLUTIONPOLICY MAKINGCAPACITY BUILDINGBook Chapter