Mukorera, SophiaMartin, WinnieCentre for Community Justice and Development (CCJD)2022-06-292022-06-292022http://hdl.handle.net/10625/61139This brief presents the quantitative and qualitative results of a cost-benefit analysis of the services provided by the community advice offices (CAO) in this study. The brief starts with a review of the literature on the tangible and intangible costs and benefits of free legal services offered by community-based paralegals. The analytical process used for this study is presented, followed by the findings of the cost-benefit analyses conducted for the ten CAOs using the focus group interviews and analysis of case narratives.application/pdfenCOMMUNITY ADVICE OFFICEPARALEGALSACCESS TO JUSTICESOUTH AFRICASOUTH OF SAHARABrief 5 : cost benefit analysisPolicy Brief