McDonald, David A.Ruiters, Greg2012-05-222012-05-222012978-0-7969-2379-0http://hdl.handle.net/10625/49044The book considers the roles of key actors (states, trade unions, social movements, women in services) and normative principles that can inform progressive alternatives to privatisation and commercialisation of public services. It synthesizes existing work and generates new conceptual frameworks which directly address questions of what constitutes alternatives, what makes them successful (or not), what improvements have been achieved, and what lessons are to be learned for future service delivery debates. The analysis is backed up by a comprehensive examination of initiatives in over 50 countries in Africa, Asia, and Latin America. It covers three sectors – health care, water/sanitation, and electricity.Text1 digital file (532 p. : ill.)application/pdfenSOCIAL SERVICESPRIVATIZATIONTRADE UNIONSSOCIAL MOVEMENTSPUBLIC SERVICESGENDERSERVICE DELIVERYGLOBAL SOUTHCAPITALISMSTATE INTERVENTIONMARKETIZATIONCOMPETITIONCORRUPTIONMUNICIPAL GOVERNMENTBook