Habeenzu, ShullerGillwald, Alison2013-02-252013-02-252010http://hdl.handle.net/10625/50741http://www.researchictafrica.net/publications.phpResults from a recent Telecommunication Regulatory Environment (TRE) assessment, undertaken as part of this study, suggest that significant challenges remain regarding interconnection and tariff regulation, consumer protection, and quality of services. To effectively tackle these challenges, the Zambian ICT Authority (ZICTA) needs to enhance its credibility and claim the autonomy bestowed on it by the ICT Act (2009) by building on its competences, and ensuring transparency and predictability in decision-making. The study proposes recommendations, including the need to review the national ICT Policy with a view to mainstreaming ICTs in national development plans, as well as cultivating ICT capacity at all levels.Text1 digital file (42 p. : ill.)Application/pdfenICT SECTORBROADBANDICT POLICYFIBRE OPTICSTELECOMMUNICATIONSICT4DREGULATIONACCESS TO ICTCONNECTIVITYTELECOM POLICYZAMBIASOUTH OF SAHARAInstitution Annual Report