Cooney, S.2007-11-131998-06-152007-11-131974http://hdl.handle.net/10625/21367Text1 digital file (p. 517-526)Application/pdfenEAST AFRICAINFORMATION SERVICESINFORMATIONDEVELOPING COUNTRIESCOSTSCriteria for a user-oriented cost-effective information service; an analysis of the East African Literature ServiceJournal Article