Ambrose, KaiaCarden, FredEarl, Sarah2013-03-062013-03-062010http://hdl.handle.net/10625/50775French version available in IDRC Digital Library: Positionnement pour le changement : utilisation de la cartographie des incidences pour orienter le changement institutionnel au sein d’une banque régionale de développementSpanish version available in IDRC Digital Library: Orientación para el cambio : uso del Mapeo de Alcances para guiar el cambio institucional en un Banco Regional de DesarrolloUsing the recommendations drawn from an operations audit and identifying the transition of the organization towards new behaviours necessary for sustaining strategic objectives, Outcome Mapping was able to articulate a human dimension of change. The process of using Outcome Mapping to construct the change management framework (CMF) involved mobilization of planning and assessment teams (Project Steering Committee and Change Management Taskforce). The process was guided and facilitated by an external consultant. The study reports on this process.Text1 digital file (8 p.)Application/pdfenREGIONAL DEVELOPMENT BANKOUTCOME MAPPINGPOSITIONING FOR CHANGEREGIONAL DEVELOPMENTCHANGE MANAGEMENTORGANIZATIONAL CHANGECase Study