Shekhar, SatyarupaPadmanabhan, Vinaya2016-01-132016-01-132015-12http://hdl.handle.net/10625/55352The research investigated the quality of municipal data in Chennai, and demonstrates that the implications of poor quality data on civic services are enmeshed within larger institutional and organizational contexts. Data availability, quality, impact of data quality, processes of creation and use of data, are examined. Findings show problems with data made available through municipal authorities: incomplete and inaccurate data; lack of data standards, formats, metadata and licenses; no integrated data repositories; selective public disclosure; and negligible sharing of data between government agencies. Efforts need to be made to institutionalize quality standards and processes.Text1 digital file (26 p. : ill.)application/pdfenOPEN GOVERNMENTDATA COLLECTINGACCESS TO INFORMATIONDEMOCRATIZATIONORGANIZATIONAL CHANGEINFORMATION MANAGEMENTDATA STORAGEOPEN DATAQUALITY STANDARDSCIVIL AND POLITICAL RIGHTSWorking Paper