Consumer best practices in the telecoms sector
dc.contributor.author | Gross, Isabelle | |
dc.contributor.author | Southwood, Russell | |
dc.date.accessioned | 2009-12-22T19:05:21Z | |
dc.date.available | 2009-12-22T19:05:21Z | |
dc.date.issued | 2009 | |
dc.description.abstract | This report looks at how regulators can provide different ways of representing consumers’ interests in the telecom sector. Some interventions cited in the report are from the European Union where regulation is very different. However, in Africa there are regional trading blocs such as the Southern African Development Community (SADC) and the Economic Community of West African States (ECOWAS). These offer common legal frameworks on particular issues, along with regional regulatory associations such as the Common Market for Eastern and Southern Africa (COMESA), a partner in the study. | en |
dc.format | Text | en |
dc.format.extent | 1 digital file (25 p.) | en |
dc.identifier.uri | http://hdl.handle.net/10625/40864 | |
dc.language.iso | en | |
dc.publisher | Balancing Act, London, GB | en |
dc.subject | TELECOMMUNICATIONS | en |
dc.subject | INTERNET | en |
dc.subject | TELECOM REGULATIONS | en |
dc.subject | CONSUMER PROTECTION | en |
dc.subject | REGIONAL ECONOMY | en |
dc.subject | LEGAL FRAMEWORK | en |
dc.subject | REGULATION | en |
dc.subject | SOUTH OF SAHARA | en |
dc.title | Consumer best practices in the telecoms sector | en |
dc.type | IDRC-Related Report | en |
idrc.copyright.oapermissionsource | MGC signed post January 2008 | en |
idrc.dspace.access | IDRC Only | en |
idrc.project.number | 104483 | |
idrc.project.title | Consumer Rights in the ICT Sector in Eastern and Southern Africa | en |
idrc.rims.adhocgroup | IDRC SUPPORTED | en |
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