Empowering regulators to protect consumer rights in the ICT sector : ICT baseline for Zambia

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dc.contributor.authorMukosa, David
dc.date.accessioned2009-12-22T19:56:15Z
dc.date.available2009-12-22T19:56:15Z
dc.date.issued2009
dc.descriptionPowerPoint presentationen
dc.description.abstractThe presentation aims at empowering regulators in Zambia, and provides information and references to organisations and related bodies interested in consumer issues. It includes statistics on the telecom industry in Zambia such as fixed phone lines, mobile phone, and Internet subscriber growth rates. The Telecommunications Act (1994) provides for nine Regulatory Board members with a nominee from the Consumer Authority Zambia (CAZ). The Information and Communications Technologies (ICT) Bill 2009 has addressed consumer affairs. Telecommunications Regulations by CAZ provide consumer protection guidelines. The presentation questions whether the 2009 ICT Bill is adequate in its provision of consumer protection.en
dc.formatTexten
dc.format.extent1 digital file (8 p. : ill.)en
dc.identifier.urihttp://hdl.handle.net/10625/40867
dc.language.isoen
dc.publisherUniversity of Zambia, Lusaka, ZMen
dc.subjectTELECOMMUNICATIONS INDUSTRYen
dc.subjectCOMMUNICATION POLICYen
dc.subjectINFORMATION AND COMMUNICATION TECHNOLOGY (ICT)en
dc.subjectICT SECTORen
dc.subjectINTERNETen
dc.subjectCONSUMER PROTECTIONen
dc.subjectZAMBIAen
dc.subjectTELECOM REGULATIONSen
dc.subjectREGULATIONen
dc.subjectSOUTH OF SAHARAen
dc.titleEmpowering regulators to protect consumer rights in the ICT sector : ICT baseline for Zambiaen
dc.typePresentationen
idrc.copyright.oapermissionsourceMGC signed post January 2008en
idrc.dspace.accessIDRC Onlyen
idrc.project.number104483
idrc.project.titleConsumer Rights in the ICT Sector in Eastern and Southern Africaen
idrc.rims.adhocgroupIDRC SUPPORTEDen

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