Brief 5 : cost benefit analysis
Date
2022
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Abstract
This brief presents the quantitative and qualitative results of a cost-benefit analysis of the services provided by the community advice offices (CAO) in this study. The brief starts with a review of the literature on the tangible and intangible costs and benefits of free legal services offered by community-based paralegals. The analytical process used for this study is presented, followed by the findings of the cost-benefit analyses conducted for the ten CAOs using the focus group interviews and analysis of case narratives.
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Policy Brief
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Keywords
COMMUNITY ADVICE OFFICE, PARALEGALS, ACCESS TO JUSTICE, SOUTH AFRICA, SOUTH OF SAHARA