Exploring the influence of trust relationships on motivation in the health sector : a systematic review

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IDL-54734.pdf (919.1 KB)

Date

2015

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Volume Title

Publisher

BioMed Central

Abstract

Motivational factors identified as linked to trust include respect; recognition, appreciation and rewards; supervision; teamwork; management support; autonomy; communication, feedback and openness; and staff shortages and resource inadequacy. Evidence indicates that workplace trust relationships encourage social interactions and cooperation among health workers, have impact on their intrinsic motivation, and have consequences for retention, performance and quality of care. Human resource management and organisational practices are critical in sustaining workplace trust and health workers motivation.

Description

Keywords

TRUST, HEALTH SYSTEM, PROGRAMME OWNERSHIP, TASK PERFORMANCE AND ANALYSIS, SYSTEMS ANALYSIS, HEALTHCARE REFORM, QUALITY OF WORKING LIFE, JOB SATISFACTION, HUMANIZATION OF WORK, CAREGIVERS, MOTIVATION

Citation

Okello, D.R.O., & Gilson, L. (2015). Exploring the influence of trust relationships on motivation in the health sector: a systematic review. Human Resources for Health, 13(16), 1-18. doi:10.1186/s12960-015-0007-5

URI

http://hdl.handle.net/10625/54734

DOI

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IDRC Research Results / Résultats de recherches du CRDI
2010-2019 / Années 2010-2019
Research Results (GEHS) / Résultats de recherches (GESS)