Zambia ICT sector performance review, 2009/2010

Date

2010

Journal Title

Journal ISSN

Volume Title

Publisher

Research ICT Africa, Cape Town, ZA

Abstract

Results from a recent Telecommunication Regulatory Environment (TRE) assessment, undertaken as part of this study, suggest that significant challenges remain regarding interconnection and tariff regulation, consumer protection, and quality of services. To effectively tackle these challenges, the Zambian ICT Authority (ZICTA) needs to enhance its credibility and claim the autonomy bestowed on it by the ICT Act (2009) by building on its competences, and ensuring transparency and predictability in decision-making. The study proposes recommendations, including the need to review the national ICT Policy with a view to mainstreaming ICTs in national development plans, as well as cultivating ICT capacity at all levels.

Description

Keywords

ICT SECTOR, BROADBAND, ICT POLICY, FIBRE OPTICS, TELECOMMUNICATIONS, ICT4D, REGULATION, ACCESS TO ICT, CONNECTIVITY, TELECOM POLICY, ZAMBIA, SOUTH OF SAHARA

Citation

DOI