Consumer protection rights - ICT : Mauritius research report

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133092.pdf (1.67 MB)

Date

2010

Authors

Journal Title

Journal ISSN

Volume Title

Publisher

Cybernaptics

Abstract

This survey covered 500 consumers, representative of the Mauritius population in terms of gender, and spanning an “active” age group of 15 – 50 years. Network quality issues are most often noted as a source of problems followed by issues with tariffs. Internet tariffs and cross network tariffs are the main tariffs highlighted as being excessive. The presentation provides results of the survey in the context of consumer rights in Mauritius.

Description

Keywords

CONSUMER DEMAND, CONSUMER PROTECTION, CONSUMER RIGHTS, ADVOCACY, TELECOMMUNICATIONS, SOUTH OF SAHARA, TELECOM REGULATIONS, ICT SECTOR

Citation

URI

http://hdl.handle.net/10625/46614

DOI

Collections

IDRC Research Results / Résultats de recherches du CRDI
2010-2019 / Années 2010-2019
Research Results (ACACIA) / Résultats de recherches (ACACIA)