Customer Service by MTML : CRREA Mauritius workshop

Date

2011

Authors

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Publisher

MTML

Abstract

Mahanagar Telephone Mauritius Limited (MTML) is a telecommunications and Internet service provider in Mauritius. This presentation identifies service strategies for improved customer service and reliability in the telecommunications industry, and skills for customer care.

Description

Keywords

CONSUMER DEMAND, CONSUMER PROTECTION, CUSTOMER SERVICE, CUSTOMER NEEDS, CUSTOMER RELATIONSHIPS, COMMUNICATION SKILLS, TELECOMMUNICATIONS INDUSTRY, MAURITIUS, SOUTH OF SAHARA

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