Ways to increase the utilization of information and communications technologies in the services provided to citizens by governmental administrative agencies (on the example of Mongolia)
Date
2010
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Publisher
Academy of Management, Ulaanbaatar, MN
Abstract
The study focuses on new information and communications technologies in Mongolia and how they are being used in solving issues identified by a previous survey. The survey indicated that citizens look for information on government regulations, bylaws and instructions; information on governmental services and laws; and information related to resolutions and decisions of governmental administrative agencies. The study results indicate that websites of governmental administrative agencies are not regularly updated, not fully operational and do not contain needed information.
Description
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Working Paper
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Keywords
SURVEYS, ACCESS TO INFORMATION, GOVERNMENT PROGRAMMES, INTERNET, MONGOLIA, FAR EAST ASIA