E-government and local good governance : a pilot project in Fez, Morocco

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IDL-41970.pdf (165.02 KB)

Date

2008

Authors

Journal Title

Journal ISSN

Volume Title

Publisher

City University of Hong Kong, Hong Kong, HK

Abstract

This paper presents a research project working towards building a sustainable pilot E-Government system for the ancient city of Fez in the developing country of Morocco. Specifically, this article goes through the range of understandings related to concepts of governance, good governance, and e-government to identify ways to put in practice these notions and facilitate systematic assessment of outcomes and results of the project implementation. The article presents a methodology (Outcome Analysis) and identifies indicators for enabling a project Outcome Analysis as a measurement of the project's contribution to the improvement of good governance. Such a systematic assessment aims to contribute to the generation of knowledge and dissemination of lessons learned concerning the implications of e-Government implementation for good governance.

Description

Keywords

INFORMATION TECHNOLOGY, INTERNET, AUTOMATION, PUBLIC ADMINISTRATION, PUBLIC SERVICES, SERVICE DELIVERY, PROJECT EVALUATION, OUTCOMES, SYSTEMATIC ASSESSMENT METHOD, MOROCCO

Citation

URI

http://hdl.handle.net/10625/41970

DOI

Collections

IDRC Research Results / Résultats de recherches du CRDI
2000-2009 / Années 2000-2009
Research Results (ACACIA) / Résultats de recherches (ACACIA)